Privacy Policy
Studio Balcanii LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you interact with this website or work with us, how we use it, and your rights regarding it.
What we collect
This website is largely static. We do not require you to create an account, and we do not use tracking cookies or third-party advertising trackers. Information we may collect includes:
- Contact information you send us directly. If you email us at hello@studiobalcanii.com or contact us through our website or other communication methods, we may receive your name, email address, company information, project details, and anything else you choose to share.
- Basic website and hosting information. Our hosting and technology providers may automatically collect standard technical information such as IP address, browser type, device information, and pages requested. This information is used for security, performance, and troubleshooting purposes.
- Client project information. When you engage Studio Balcanii for a project, we collect the information necessary to provide our services, including materials you share, brand assets, website content, and communications related to the project.
How we use it
We use the information you provide to:
- Respond to inquiries and communicate with you.
- Provide creative, branding, and digital services.
- Manage projects and deliver agreed-upon work.
- Send invoices and required business communications.
- Improve our website, services, and client experience.
We do not sell your personal information. We do not share it with third parties except as necessary to operate our business, such as website hosting providers, email providers, payment processors, and other technology services that support our operations, or when required by law.
Creative tools and AI
Studio Balcanii uses modern creative tools, including artificial intelligence tools, as part of our design and development process. These tools help us explore ideas, improve workflows, and create meaningful digital experiences.
We take reasonable care when using these tools and do not intentionally submit sensitive personal information, confidential client information, passwords, or private data unless necessary and appropriate.
AI-assisted tools support our creative process, but strategy, creative direction, review, and final decisions remain the responsibility of Studio Balcanii.
How long we keep it
We retain personal information only as long as reasonably necessary for the purposes described above, or as required for legal, tax, or accounting reasons. Client project files may be retained for a longer period after project completion for archival, support, and portfolio purposes unless otherwise agreed.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, contact us at hello@studiobalcanii.com.
Children
This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.
Contact
Studio Balcanii LLC
Seattle, WA
hello@studiobalcanii.com